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Episodes
Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.
Episodes
Tuesday Aug 02, 2022
Tuesday Aug 02, 2022
Getting comfortable with a social media workflow
with Brittany Miller
Getting comfortable with social media and the workflows required to be effective can make us overwhelmed and stall us from moving forward.
š In this episode
Social Media Strategist Brittany Miller uncovers 5 key practices you can adopt to leverage and increase your effectiveness with your social media strategies and build a social media marketing plan that works.
ABOUT BRITTANY
Brittany Miller is the CEO and founder of Brittany Miller Biz, a boutique social media management and consulting agency for heart-centred business and service providers. She has helped clients across North America ranging from female-owned businesses (law firms, career coaches, fashion designers, etc.) all the way to start-up companies.
Her highly personalized consulting services help social media teams learn how to implement an effective social strategy and workflow process to increase efficiency and ROI, and her signature group coaching program, The Soulful Content Collective, empowers solopreneurs to show up on social media with confidence, authenticity, and in intentionality. Ā
Brittanyās goal is to help her clients feel empowered, confident, and excited to show up on social media and share their incredible services and products with the world.
Connect with Brittany
https:// BrittanyMiller.biz
LI:Ā Ā Brittany Miller
FB, IG & TikTok: @ BrittanyMiller.biz
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Monday Jul 18, 2022
Monday Jul 18, 2022
Remedies to combat Service Fatigue
with Laurie Guest
It's been two hard years. We've had to adjust to our way of living and for those who serve others, both personally and professionally, we're exhausted!
š In this episode
Professional Speaker, trainer and author, Laurie Guest provides 3 action steps to help combat fatigue, uncovers the importance of setting boundaries and puts a spotlight on some key ideas to recharge and reenergize.
ABOUT LAURIE
For over 25 years, Laurie Guest has built a reputation for being a speaker who does not disappoint. During a successful career in the healthcare industry, she was known as a āgo-to-resourceā for customer service excellence. She channelled that expertise into Guest Enterprises, Inc., her own speaking and training company and for more than two decades has shared her practical point of view on customer service and staff development to audiences across the country, blending real-life examples and proven action steps for improvement.Ā
Laurie is an award-winning columnist and the author of two books. With her latest, The 10Ā¢ Decision: How Small Change Pays off Big, Laurie presents her most sought-after and impactful strategies to find and retain the best staff and highest-quality members while delivering exceptional guest experiences. Laurie is a certified speaking professional and a member of the CPAE Speaker Hall of Fameā¢ an honor held by less than 1% of speakers worldwide. She lives in northern Illinois where she is a wife, mother of two, lover of board games and below-average cook.Ā
Connect with Laurie
https://LaurieGuest.com
https://www.linkedin.com/in/laurieguest/
https://www.facebook.com/laurie.guest
Twitter: Ā @laurieguest
Get Laurie's 6-part video series https://laurieguest.com/bustout/
Check out Laurie's Newest Book, "The 10Ā¢ Decision: How Small Change Pays Off Big"
https://www.tencentdecision.com
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Monday Jul 04, 2022
Monday Jul 04, 2022
Create a Customer Program Powered by the Voice of Your Customers
with Dana Alvarenga
š In this episode
Customer Marketer Therapist, Dana Alvarenga, shares the four essential steps to creating a compelling a customer program, leveraging the voice of your customers.
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ABOUT DANA
Dana has over 15 years of experience in the technology industry within sales, sales training, management, customer education and success. Ā
At SlapFive, she is the VP of Customer Experience and leads the Customer Success function, along with Education, VOC, and Advocacy. Ā
In her role she is always striving to deliver an amazing customer experience by constantly improving, educating, and building customer-focused programs and processes. Ā Dana is customer-obsessed, lover of travel, food, her family and a reality TV junkie!
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Connect with Dana
www.slapfive.com
LI:Ā https://www.linkedin.com/in/danaalvarenga/
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Monday Jun 27, 2022
Monday Jun 27, 2022
Driving Employee-centric processes and policies to retain your top talent
with Marc Haine
I don't know about you, but I am so tired of hearing about the Great Resignation. What we need are some key strategies to understand what our employees need, and what we can do to keep our new hires and our high-performers.
š In this episode
Host and Experience Expert Marc Haine peels back 4 key customer service elements we need to consider to quash the mass exodus of employees from our businesses.
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Monday Jun 13, 2022
Monday Jun 13, 2022
Living in Alignment with Your Most Abundant Self as a Business Leader
with Mike Zeller
š In this episode
Business Architect and Mentor, Mike Zeller discusses how we can leverage the 5 Disciplines of Abundance to Play in Our Zone of Genius.
Connect with Mike
Mike Zeller is a business architect and entrepreneur mentor who helps professionals find their zone of genius and rewire their subconscious to fuel momentum toward their lifeās purpose.Ā
The Author of The Genius Within, he has mentored over three hundred high-level entrepreneurs worldwide, helping add tens of millions in revenue to his clients.Ā
An entrepreneur himself, Mike has founded or partnered in over 20 ventures across multiple industries, including technology, real estate, digital marketing, and more.
LI:Ā Ā https://www.linkedin.com/in/michaelrzeller/
FB:Ā Ā https://www.facebook.com/themikezeller
TW: https://twitter.com/TheMikeZeller
Get MIke's Book The Genius Within: Your Natural Pathway to Impact, Fulfillment, & Wealth
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Monday Jun 13, 2022
Monday Jun 13, 2022
How to Leverage Positive Psychology to ignite, engage and transform your team
with Jackie Insinger
Over the past couple of years, we have been aching to "get back to normal." But what if instead of aiming for, "normal," we aimed for "Extraordinary," "Fulfillment," and "Happiness?" Would that make a difference in your organization?
š In this episode
Leadership Expert Jackie Insinger uncovers simple, actionable steps to ignite your brilliance and spark the brilliance in your team.
Download Jackie's Team Discovery QuestionsĀ
ABOUT JACKIE
Throughout her career, Jackie Insinger has brought her expertise in Positive Psychology and Interpersonal Dynamics to the business world as a sought-after Leadership and Team Dynamics Coach.Ā
Using her research-based, action-oriented methodology, Jackie helps leaders and teams focus on unique strengths and authentic connections in order to increase performance, results, and fulfillment. Ā Her Positive Psychology-led framework, Platinum Leadership, has been a game-changer for thousands of people and businesses throughout the world.Ā
Jackie has a psychology degree from Duke University and a masterās in human development and psychology from Harvard. She is a member of both the Forbes Coaches Council and the Harvard Business Review Advisory Council and lives in Denver with her husband, Rob; two sons, Simon and Miles; and enormous Newfoundland, Hailey.Ā
Connect with Jackie
www.SparkBrilliance.com
LI:Ā Ā Ā https://www.linkedin.com/in/jackieinsinger/
FB:Ā Ā jackie hertz insinger
IG:Ā Ā jackieinsinger
TW: Ā insingerjackie
Get Jackie's Book, Spark Brilliance: How the Science of Positive Psychology will Ignite, Engage, and Transform Your TeamĀ
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Monday Jun 06, 2022
Monday Jun 06, 2022
Working Towards Satisfaction
with Jean Howard
Many of us are in roles we never planned. We've been dealt a hand that we play day in and day out. Some of us migrated to our zone of genius; others, though feel out of sync.Ā
š In this episode
Business Consultant and Transition Coach Jean Howard discuss how we can identify our highest value based on innate values, talents, interests and gifts.
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Connect with Jean
Book a 30-minute free call to explore your needs and get pointed in the right direction: https://calendly.com/gryphfletch/30minĀ
Email:Ā Ā Ā GryphFletch@gmail.com
Website: www.GryphonFletcher.com
LI:Ā Ā Ā Ā Ā Ā https://www.linkedin.com/in/jeanahoward/
Monday May 30, 2022
Monday May 30, 2022
The 8 Key Strategies ANY Business can Implement to Significantly Impact their Revenue and Profits
with Rivers Corbett
As business owners, we are always looking to increase revenue and minimize costs. If there is no margin, there is no mission (unless you are a non-profit).
š In this episode
Agile entrepreneur and coach, Rivers Corbett will discuss the importance of making small incremental adjustments in your marketing and sales strategies and how they can have a SIGNIFICANT impact on your bottom line. Ā Ā
ABOUT RIVERS
Rivers Corbett is a solution-focused & agile Entrepreneur, Coach, and Thought Leader with more than 23 years of success across food & beverage, hospitality, education and e-commerce. His broad areas of expertise include leadership, team building, coaching & mentoring, sales, marketing, branding, partnerships, customer experience, startups, and growth.
Rivers holds a leadership position as the founder of ChefTorial (formerly The Chef Group). In 2000, he invested $2K into his small start-up initially bringing chefs into peopleās homes. Over the years, ChefTorial has grown to a seven-figure talent agency with an international chef team bringing communities together through engaging, educational, virtual culinary experiences.
Rivers & his team of business coaches guide entrepreneurs on the challenges of sales, marketing and most importantly creating a successful mindset. He does this as an author, entrepreneur in residence, business podcaster and speaker at events focused on celebrating and developing the entrepreneurial spirit. Ā Popular topics include:
1. How to Find $10k in Your Business in Less Than 45 Minutes. Ā Easy. Peasy.
2. Lessons Learned from a Topsy-Turvy 23 Year Journey as the Founder of a Chef Talent Agency which Changed Names 3 Times. Ā That's all...just 3 Times!
Connect with Rivers
www.AskRivers.com
LinkedIn: Ā www.riverscorbett.ca
Check out River's book: "The BootStrappers Guide to Business Growth"
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Monday May 23, 2022
Monday May 23, 2022
Doing More While Taking Tasks Off Your Plate
with Bill Ringle
We are constantly being bombarded with "the key to leadership being communication." As much as that is true, though, delegation is one aspect of communication that gets overlooked, especially by hands-on business owners.
š In this episode
Marc sits down with America's Business Growth Strategist, Bill Ringle. We peel back the importance of effective delegation and uncover Bill's Delegation Framework. This episode is for you if you are too busy working IN your business.
ABOUT BILL
Bill Ringle, former Apple exec and published author who founded Grow Business Now. Bill works to educate and inspire small business leaders in privately held, high-tech companies. Ā
Bill has dedicated his professional career to helping overwhelmed managers become admired leaders who can help grow and scale companies.Ā
He hosts My Quest for the Best, the podcast for ambitious small business leaders. It has 400 episodes with top published thought leaders like Dan Pink, Doug Conant, Dorie Clark, and more, sharing their stories, strategies, and systems with a growing base of company founders, managers, rising stars, and investors each week.Ā
Check out: http://www.growbusinessnow.com/MHLive
Connect with Bill
https://MyQuestfortheBest.com
LinkedIn: https://www.linkedin.com/in/billringle
Twitter: https://twitter.com/BillRingle
Instagram: https://instagram.com/bill.ringle
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Monday May 16, 2022
Monday May 16, 2022
Supporting Your Remote Workforce
with Liam Martin
99% of newly remote companies struggled during the sudden shift to working from home during the pandemic.
š In this episode
Time Doctor Co-Founder Liam Martin uncovers the fundamentals of remote team management and what it takes to manage asynchronously while staying in sync.
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ABOUT LIAM
Liam runs one of the most popular time tracking and productivity platform in use by top brands today - Time Doctor. He is also a co-organizer of the world's largest remote work conference ā Running Remote.
Whenever possible, Liam encourages others to work remotely and actively promotes remote work. His products and services are defined by the concept of giving workers the flexibility to work wherever they want, whenever they want.
Liam has also co-authored a book - Running Remote - focused on remote work methodology. In this revolutionary guide, Liam and his co-founder, Rob Rawson, have unearthed the secrets and lessons discovered by remote work pioneering entrepreneurs and founders who've harnessed the async mindset to operate their businesses remotely in the most seamless, hassle-free, and cost-effective manner possible.
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Check out the Running Remote Conference: https://runningremote.com/
Connect with Liam
https://timedoctor.com
https://runningremote.com
LI:Ā Ā https://www.linkedin.com/in/liammcivo...
TW: https://twitter.com/liamremote
IG:Ā Ā https://instagram.com/liamremote