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Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.
Episodes
Monday Oct 16, 2023
Monday Oct 16, 2023
Driving Communication with Humour
with Susan Carter
Whether you're pitching an idea, leading a team, or simply interacting with peers, there's a place for humor in every corner of the corporate world. Laughter has long been hailed as the best medicine, but when it comes to the workplace, where does one draw the line?
š On this episode of Marc Haine Live, we dive deep with the effervescent comedian and speaker, Susan Carter, as we explore the delicate art of using humour in professional settings. Join us for a candid conversation and get ready to chuckle, chortle, and, most importantly, communicate more effectively!
Download Susan's "Adding Humour to Your Story" worksheet here
Susan's Book, "I'm Fine: a Bathroom Book for Seniors" is availableĀ on Amazon
About Susan
Susan holds a B.Ed. from the University of Regina and has taught in four provinces. Ā In 1993 she decided to act upon a long-time dream of doing stand-up comedy ā and was pleasantly surprised to find that people were willing to laugh with her! Ā Susan developed humour lessons for her classroom and has also presented humour workshops in the corporate world.
Connect with Susan
Ā www.SusanCarterComic.com
www.linkedin.com/in/susancartercomic
Monday Oct 09, 2023
Monday Oct 09, 2023
Demystifying Differentiation: 4-Step Guide to Standing Out in Business
with Patty Civalleri
Weāve all heard that we need to ādifferentiateā our business from our competition, but how do we begin to go about it?
š In this episode, Patty Civalleri will provide a 4-step method to turn this deep concept into simple actionable steps.
About Patty
Twenty years of traveling the world in the context of archaeology made me really good at two things: history and travel. Combining those two things with my existing skills - writing and professional photography - was the perfect combination of skills needed to create a line of travel books and accessories.Ā
Then came Covid, when the entire 13 Trillion dollar global travel industry closed, for 2 years! Finding herself out of business indefinitely, Patty needed to find a āPivot.ā Luckily, the offer to work with the Joe Coulombe story came along at the perfect time. A gal that was never satisfied by simply learning that came her way in life, she had to master them: Patty is a National Geographically-trained photographer, a Classical Pianist, a Renaissance Art Historian, a (formerly) professional Singer, and a Serial Entrepreneur.
Connect with Patty
https://PattyCivalleri.comĀ
on Amazon https://Amazon.com/PattyCivalleri
Instagram: @PattyCiv
LinkedIn: @PattyCivalleri
Monday Sep 25, 2023
Monday Sep 25, 2023
Story-Centric Sales: Turning Buyers into Believers
with Adrian Davis
Thereās so much competition in todayās marketplace that customers often resort to price as the primary differentiator. Salespeople often fall into the trap of trying to do more for less, only to find that this is a race to the bottom. The result for business owners is they are not making sufficient margin to reinvest in the company and innovate to create truly differentiated solutions.
š Ā In this episode, Marc sits down with the Master of Storytelling for Sales, Adrian Davis.Ā
They uncover how to use the power of story to rally your entire organization around a central purpose, and to emotionally engage customers in YOUR value.
About Adrian
As President & CEO of management consulting firm Whetstone Inc., Adrian has worked with the worldās leading corporations. Ā Companies such as Dupont, Johnson & Johnson and ITW have partnered with Adrian to create greater value for their customers. He is a Certified Speaking Professional (CSP), a certified Professional in Business Process Management (P.BPM) and a Certified Competitive Intelligence Professional (CIP).Ā
The author of Human-to-Human Selling, Adrian is an internationally recognized, Ā thought-provoking speaker and trusted advisor to CEOs and sales leaders. He is frequently called upon to address executive teams and sales groups on the subjects of selling value and sales excellence.
Connect with Adrian
Visit his website at whetstoneinc.ca
adavis@whetstoneinc.ca
https://www.linkedin.com/in/adriandavis/
Pre-order Adrian's new book, Heroes, Villains and the Thrill of Professional Selling: https://amzn.to/3QRjSXi
Get his book, Human to Human Selling here: https://amzn.to/3YKlhR6
Ā
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Monday Sep 18, 2023
Monday Sep 18, 2023
The Power of Staff Recognition
with Nelson Scott
Many staff members donāt feel connected to their work and their employer, which leads them to look elsewhere. It is expensive and time-consuming to recruit, hire and get new staff up to speed.
š Ā In this episode, Author, Speaker and all-around-great-guy, Nelson Scott, pulls back the curtain on what it takes to create workplaces where staff feel appreciated for what they do, valued for who they are as individuals, and feel they are right where they belongāwhere they want to stay.
About Nelson
For more than 20 years, Nelson Scott has been researching, writing and speaking at conventions and conference about how to hire, engage and retain the right people, including about the value of staff and ways to express appreciation in the workplace.
Nelson is a member of Recognition Professionals International and a former president of the Edmonton chapter of the Canadian Association of Professional Speakers.
He has written three books: "Thanks, GREAT Job!," "13 Reasons Managers Are Unlucky When Making Hiring Decisions," and his newest book, "Thanks, Again! More Simple, Inexpensive Ways for Busy Leaders to Recognize Staff."
Nelson is often found in a coffee shop near his home in Edmonton, Alberta, where the energy of strangers fuels his writing.
Connect with Nelson
Ā www. GREATstaffrecognition.com
Twitter (https://twitter.com/nelsonscott_)
Ā LinkedIn (https://www.linkedin.com/in/nelson-scott-bbaa4711/)
Monday Sep 11, 2023
Monday Sep 11, 2023
Conquering Pervasive Workplace Unhappiness
with Ryan Walter
Stagnation, loss of customer loyalty, missed innovation opportunities, internal inefficiencies, ineffective decision-making, and reduced employee engagement are all symptoms of a bigger issue. Ā Top performers donāt leave companies, they leave their managers, and now Gallup has found that they also leave negative cultures.
š Ā In this episode, Trainer/Speaker Ryan Walter, will pull back the curtain on negative work environments and a leader's role in driving their Cultural Energy.
About Ryan
Ryan Walter played and coached more than 1100 games over 17 seasons in the National Hockey League. Drafted second overall by the Washington Capitals, Ryan was named the youngest NHL captain, won a Stanley Cup with the Montreal Canadiens, and finished his playing career with his hometown Vancouver Canucks. Ryan was an NHL All-Star and 3-time Team Canada member, World Junior Captain, Vice-President of the National Hockey League Players Association, BC Hockey Hall of Fame inductee, NHL Man of the Year, Gold Medal-winning Head Coach of Canadaās National Women's Hockey Team, and has been named as one of the 30 top all-time Washington Capitals, and top 100 Montreal Canadiens in 100 years.
Ā
Today Ryan is a trainer/speaker, helping companiesworldwidee increase the leadership capacity of their people and build positive high performing,high-energyy cultures. Ryan has a Master of Arts in Leadership/Business, is the author of 5 books, a Director of Partners International Canada, a member of the Seton Hall University School of Business Leadership Advisory Council, and the recipient of the TEC Canada 2015 Speaker of the Year Award.
Signup at https://www.ryanwalter.com/contactus to receive free, powerful, information on how to re-fresh, re-energize your family, your team!
Connect with Ryan
http://www,ryanwalter.com
https://www.linkedin.com/in/ryanwalterinfluencer/
Monday Sep 04, 2023
Monday Sep 04, 2023
Up Your Referral Game
with Jamarr John Johnson
Many businesses struggle with low referral rates, averaging around 2.3%, and may face challenges in acquiring new customers and expanding their client base. With fewer referrals, businesses might have to rely more on costly advertising and marketing efforts to attract new customers, which can lead to higher customer acquisition costs.Ā
š In this episode, Marc sits down with fellow comedian and certified super-connector, Jamarr John Johnson to help you transform your approach to connecting with clients to get the referrals you need to grow your business.
About Jamarr
JaMarr John Johnson is a transformational comedian & speaker of 26 years. After a 14-year military career, JaMarr returned to his roots of speaking, go-giving service to the community through non-profit volunteering, fundraising and entrepreneurship. He found is calling after an incredible stint as director of sales and marketing for a personal development company ranking on INC in the top 550 fastest growing companies in 2015.Ā
JaMarr then decided to go out on his own and build a lifestyle business that promotes financial literacy, health & wellness and super-connecting. When heās not speaking and training at corporate events, he can be found expanding his creative digital marketing agency, emceeing, and performing at comedy clubs, colleges and corporate events as well as creating digital education to reach the masses.Ā
One of JaMarrās major missions is helping non-profits become self-sustaining through value propositions to its donor bases that provide value customers canāt refuse. JaMarr sits on the board of the Dream Builders Project and works annually with the Covenant House. Heās appeared on ABCās Katie Couric, NBCās Dr. Oz & MTV as a voice of comedic reason for 50 Shades of Gray & Jersey Shoreās final season. He enjoys chess, staying fit through sports, hiking and intermittent fasting & of course making people laugh, cry & think about being the light they wish to see in the world. JaMarr is proud of his new book and course titled Super-Connecting which goes into detail how one can create meaningful relationships in a digital age on any platform be it social media or in real life. Ā āWe are all the culmination of our experience, surroundings and network, Super-Connect and have your network work with you towards your goals, hopes and dreams!ā JaMarr John Johnson
Connect WIth Jamarr
https://iamjamarr.com
https://linkedin.com/in/jamarrjohn
Monday Aug 28, 2023
Monday Aug 28, 2023
Episode 154 - Driving Workplace Mindfulness
with Trish Tutton
A leaderās interpersonal approach sets the tone for the workplace culture in an organization. In a world where widespread burnout and resignations are leaving companies scrambling for top talent, thereās a huge opportunity for leaders to create and maintain a positive work culture.Ā
š Ā In this episode, keynote speaker and workplace mindfulness strategist, Trish Tutton, puts a spotlight on what leaders can do to help their team navigate stress while driving overall performance and increased job satisfaction.
About Trish
Trish is a speaker and mindfulness teacher who has taught mindfulness to thousands of people across North America for the last decade.Ā
She is deeply passionate about empowering people to meet the challenges of their life with more peace and presence; to use the practice of mindfulness to reduce stress and anxiety, and create individual and team resilience.Ā
You can find her as a teacher on the #1 free meditation app in the world, Insight Timer, and she is the author of the Mindful Mornings Journal.
Trish is on a mission to help you be calmer, happier, and more effective.
Connect with Trish
Ā www.trishtutton.com
https://www.linkedin.com/in/trishtutton/
https://www.facebook.com/TrishTuttonMindfulness/
https://www.instagram.com/trish_tutton/
Ā
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Monday Aug 21, 2023
Monday Aug 21, 2023
Episode 153 - Think Like a Media Company
with Rob LeLacheur
Traditional, disruptive advertising and marketing is becoming more challenging and expensive. You do not get to disrupt people with any message you want anymore. You need to earn their attention (and time).Ā
š Ā In this episode, Marc sits down with Road 55 CEO, Rob LeLacheur, to uncover the benefits of adopting a media company mindset and the importance of telling your story.
About Rob
Rob LeLacheur, the owner of Road 55, is an experienced public speaker who helps businesses and organisations develop the mindset of a media company. With over 25 years of experience in media, entertainment, and event planning, Rob has a deep understanding of media brand building and the power of storytelling. All focused on helping businesses achieve their goals.
Get your copy of The Most Amazing Marketing Book Ever: https://amzn.to/43ndlGr
At Road 55, Rob and his team work with clients to create original and engaging content that connects with their audience, using a variety of mediums such as video, podcast, social media, and newsletters. Rob's presentations are interactive and filled with practical tips and real-world examples, giving audiences a clear roadmap for how to create content that captivates and connects.
Connect with RobConnect with Rob
Ā https://Road55.caĀ
TW: @rjlolly
Monday Aug 14, 2023
Monday Aug 14, 2023
Episode 152: Creating an Irresistible Candidate Experience: Secrets to Attracting and Hiring Top Talent
with Marc Haine
In a highly competitive job market, employers face the challenge of attracting and recruiting top talent while ensuring their recruitment strategies align with the needs and expectations of job seekers, all while maintaining a strong employer brand and providing a positive candidate experience.
š. In this episode of Marc Haine Live, Customer Experience Strategist, Marc Haine explores strategies to align recruitment strategies with job seeker expectations, maintain a strong employer brand, and provide a positive candidate experience.
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Wednesday Aug 02, 2023
Wednesday Aug 02, 2023
Crafting Meaningful Work Experiences: How to Make Work Fulfilling
with Jesse Brisendine
It's a shame: talented individuals, once passionate about their jobs, now trapped in a cycle of unhappiness and discontent. The consequences are dire, as they either quietly disengage, leading to soaring turnover costs and disruptive knowledge gaps, or worse, they remain tethered but never truly soar to their fullest potential.
In today's competitive business landscape, retaining talented employees and ensuring their productivity and satisfaction are vital for success.
š Ā In this episode
Marc sits down with Strategic Advisor, Jesse Brisendine. They explore practical approaches to designing meaningful work experiences that align with employees' values, passions, and aspirations.
ABOUT JESSE
Award winning speaker & best selling author Jesse Brisendine is a world renowned expert who works with individuals and organizations to move beyond their limitations, unlock their greatness, & build their Camelot.Ā
Business leaders, Hollywood celebrities, entrepreneurs, C-suite executives, medical professionals, and educators have utilized Jesse's services to achieve unprecedented levels of personal mastery & fulfilment.
Jesse is a big fan of buffets, professional wrestling, and finding the silver lining in any situation
Connect with Jesse
Jessebrisendine.com
LI: https://www.linkedin.com/in/jessebrisendine/