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Episodes
Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.
Episodes
Monday Oct 06, 2025
Monday Oct 06, 2025
Hiring International Talent? Here’s What You’re Missing
with John McGraw
Miscommunication at work costs U.S. businesses $2 trillion a year—and diverse teams are especially at risk.
In this episode of Marc Haine Live, cultural clarity expert John Edward McGraw reveals how small businesses can avoid communication breakdowns, retain diverse talent, and build high-performing teams through inclusive communication.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
About John
John Edward McGraw is an Intercultural Communications Coach and the founder of Hiyaku Coaching. Hiyaku (pronounced hee-YA-koo) is Japanese for “leap forward,” and John empowers businesses and international talent to leap over cultural gaps and thrive together.
Born and raised in Canada, John’s passion for cultural learning stems from his 15 years of experience as an English instructor in Japan and Canada, where he saw that language skills alone weren’t enough to overcome cultural barriers.
An ICF certified coach and intercultural trainer, John has worked with organizations such as JVS Toronto, the Workplace and Immigrant Network in Waterloo, and the Simcoe County Department of Economic Development to foster cultural awareness and help multicultural workplaces thrive.
Connect with John
HiyakuCoaching.com
Linkedin: / johnedwardmcgraw
Instagram: @hiyakucoaching
YouTube: @hiyakucoaching
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Thursday Oct 02, 2025
Thursday Oct 02, 2025
How much is frustration costing your business?
with Andrew Oxley
Frustration—it’s not just a bad day. It’s a flashing neon sign that something is broken. And if you’re ignoring it, your business is bleeding money.
In this episode of Marc Haine Live, Marc sits down with executive coach and author Andrew Oxley, who reveals how most leaders completely misread frustration—treating it like a nuisance instead of a strategic clue. Join us as we unpack the Four Faces of Frustration, explore how it sabotages your team and customer experience, and show you how to turn that friction into insight and action.
About Andrew
Andrew Oxley is a nationally recognized author, speaker, and executive coach with over 30 years of experience helping leaders cut through complexity and drive real, measurable business results. He is the founder of The Oxley Group, a leadership development and consulting firm known for its results-focused approach with clients such as Airgas, Farmer’s Insurance, Gold Creek Foods, Progressive Insurance, Altisource, DEKRA, Coca- Cola Enterprises, Turner Broadcasting, The Weather Channel, Mohawk Industries, CNN, AIG Insurance and COX Communications. Andrew began his career in technical sales after a college professor challenged him to think beyond traditional engineering roles. That led to early success at Trane Canada during Toronto’s historic building boom, where he led one of the most successful sales teams in the company’s history. But despite outward success, Andrew found himself burned out and unfulfilled. A quote he saw in a national newspaper—“The trouble with the rat race is, even if you win, you’re still a rat”—sparked a turning point that led him to ask deeper questions about meaning, leadership, and impact.
That personal pivot led to a professional mission: helping leaders achieve more in less time, with more purpose. His programs and books have since impacted tens of thousands of leaders—equipping them with practical tools to simplify decision-making, sharpen focus, and lead with clarity.
Andrew is the creator of several proven leadership development programs, including:
- LeaderShift
- Retaining Top Talent
- Coaching for Success
- Effective Supervision
- Innovation for Leaders
- Strategic Influence
- The Four Faces of Frustration
- The 3 Roles of a Leader
Through every keynote, coaching engagement, and training session, Andrew brings a clear message: leadership doesn’t have to be overwhelming. With the right mindset and tools, leaders can reclaim their time, deepen their impact, and enjoy what they’ve worked so hard to build.
Connect with Andrew
www.transformingresults.com
LinkedIn / andrew-oxley-b5a7b6
Facebook The Oxley Group | Gainesville GA | Facebook
Twitter x.com/AndrewOxley
Youtube / @andrewoxley-theoxleygroup
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Monday Sep 29, 2025
Monday Sep 29, 2025
Grow Beyond the Numbers: Trust, M&A, and the $10M Mistake
with David Miller
How do you scale a company using something as intangible as trust? And what happens when you don’t?
Most business owners know how to track sales and manage expenses. But what if the real growth catalyst isn’t on your spreadsheet?
In this episode of Marc Haine Live, we dive into the high-stakes, high-reward world of scaling small businesses through trust and logic—with none other than “The Growth Alchemist” himself, David Miller.
About David
David is known as the Growth Alchemist who uses a formula to catalyze small business growth through both the “Method and Magic”. When David Miller was only 20 years old, he advised Warren Buffett on a billion-dollar acquisition in his Tennessee hometown!
David is an entrepreneur & financial strategist with over 20 years of experience scaling multiple companies to 8 figures and beyond. He combines manifestation + measurable milestones to create transformative growth David has bought, sold, merged and spun off dozens of companies in industries from cannabis and fashion to clean energy, finance, and neuroscience.
He is an angel investor, board member, non-profit advisor, passionate foodie, world traveller, health enthusiast and proud father of 4. David guides scaling businesses with a hands-on, “walk the walk” philosophy, combining his personal experiences of success and failure, making his advice both inspiring and actionable.
Connect with David
AlchemyofScale.com, scalingmagic.com
Instagram: davidmiller.buzz
LinkedIn: / david-miller-business-coach
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Monday Sep 22, 2025
Monday Sep 22, 2025
Creating Cultures Where People Thrive
with Dr. Serena Huang
What if the thing that’s killing your team’s productivity isn’t your budget, your tools, or your business model… but your blind spot?
In today’s episode of Marc Haine Live, we welcome Dr. Serena Huang—international speaker, teacher, and self-proclaimed “Data and AI Whisperer for Employee Thriving”—to uncover how organizations can use data and AI to create inclusive, human-first workplaces that don’t just check boxes, but actually work.
About Serena
Dr. Serena Huang is a globally recognized speaker and innovator, renowned for her ability to bridge the gap between data analytics and the human side of business. She brings a unique perspective, having served as a data executive at Fortune 100 companies and later as a Chief Data Officer in a startup environment. Her insights are not just about numbers; they're about understanding the human impact of data and harnessing its power to create a more productive and healthy workplace. A Wiley author, Dr. Huang is also a regular guest lecturer at top MBA programs, where she shares her passion with the next generation of business leaders.
Connect with Serena
www.DataWithSerena.com
linkedin.com/serenahhuangphd
/ @datawithserena
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Thursday Sep 11, 2025
Thursday Sep 11, 2025
Why Most Businesses Fail—and What Immigrant Founders Do Differently
with Dr. Neri Karra Sillaman
Let’s face it: new businesses don’t make it past year five, and the ones that do often compromise values to survive.
In this episode of Marc Haine Live, Dr. Neri Karra Sillaman—refugee-turned-entrepreneur and author of Pioneers—shares hard-earned insights on how to build a business that lasts.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
About Neri
Dr. Neri Karra Sillaman is a globally recognized entrepreneur, thought leader, and author.
Named to the Thinkers50 Radar list, she is the founder of a luxury leather goods brand and a sought-after advisor to global leaders. A former child refugee, her journey is a testament to resilience and impact.
Connect with Neri
www.pioneersbook.com
https://Linkedin.com/ neri-karra-sillaman
https://instagram.com / prof.neri
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Thursday Sep 04, 2025
Thursday Sep 04, 2025
How to Create Breakthroughs and Transform Culture with Disruptive Leadership
with Ted Santos
Most companies want innovation. Few know how to truly create it.
🛎 In this episode of Marc Haine Live, Marc is joined by Ted Santos, creator of the Disruptive Leadership Model, to unpack why most innovation fails and how intentional chaos might be your biggest untapped asset. We dig into why employees sabotage change, how mindset blocks transformation, and why real breakthroughs are engineered—not accidental.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com
About Ted
The Leadership Disruptor Who Turns Chaos into Breakthroughs
Ted Santos is not your typical business strategist—he’s a leadership disruptor who challenges the status quo and trains and develops CEOs, executives, and entrepreneurs to create problems instead of solving them to fuel breakthrough growth. As the creator of the Disruptive Leadership Model, Ted equips leaders to master chaos, engineer transformation, and scale the impossible without breaking their businesses—or themselves.
With a background in turning struggling companies into market leaders, Ted’s unconventional strategies have helped businesses achieve what once seemed unimaginable, including doubling productivity in months and breaking through growth ceilings.
His expertise extends beyond boardrooms—Ted’s groundbreaking book, "Here’s Why You Can’t Find Love," reveals how personal struggles, like broken relationships, cost U.S. businesses over $300 billion annually and provides tools for leaders to fix the hidden leaks that sabotage success.
Connect with Ted
www.turnaroundip.com
LI: / ted-santos-424724b
X: https://x.com/TedSantos140
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Monday Sep 01, 2025
Monday Sep 01, 2025
Revive and Thrive at Work, Fix Burnout, Toxic Work Culture & Employee Disengagement
with Twyla Onderka
Are negative attitudes, burnout, and high turnover draining your business? Is your team disengaged? Do you feel like you’re constantly losing your best employees—and worse, your customers? You’re not alone, and today’s episode of Marc Haine Live is about to change the way you see leadership and workplace culture.
In this episode of Marc Haine Live, we’re tackling the silent culture killers that are wrecking teams, crushing morale, and sending clients running for the hills. We dive deep into:
👉🏼 The silent culture killers pushing your top talent (and clients) out the door
👉🏼 How office gossip, gatekeeping, and burnout spread like wildfire—and how to stop them
👉🏼 The leadership blind spots that make employees feel unheard, unappreciated, and ready to leave
👉🏼 The real cost of disengagement (Hint: It’s more than just morale—it’s $$$)
👉🏼 The practical steps leaders can take to turn things around right now
About Twyla
With 20+ years of experience in workplace leadership, Twyla knows what it takes to build strong, engaged teams that actually want to stay. She’s seen the best and worst of workplace culture and is here to help you fix yours before it’s too late.
Contact Twyla
linkedin.com/ twyla-onderka-ba422ab0
Ph: 780-710-5543
boxcarcollective@gmail.com
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Thursday Aug 28, 2025
Thursday Aug 28, 2025
The Hidden Cost of Generational Miscommunication
with Michelle Pascoe
Leading across generations isn’t a soft skill—it’s a survival skill.
Today’s workplaces are a multi-generational mix of Boomers, Millennials, Gen Z, and yes—even the occasional Gen X manager still pretending frosted tips are cool. The result? Miscommunication, unmet expectations, and a whole lot of eye-rolling in staff meetings.
In this episode of Marc Haine Live, multigenerational leadership expert Michelle Pascoe shares how to retain top talent, boost engagement, and create a workplace that works for everyone—from Gen Z to Boomers.
Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com.
About Michelle
Michelle Pascoe is an authority in multigenerational customer experiences, a Certified Speaking Professional, and the founder of a national training company dedicated to market research, frontline excellence training, and middle management development. For over 30 years, she’s worked with hospitality and service businesses to build high-performing teams, exceptional guest experiences, and leaders who leave a legacy. She’s the host of The Michelle Pascoe Hospitality Podcast and the author of Igniting Potential: No Challenge Too Hard and The VIP Principle: Discover How Guest Experiences Drive Long-Term Growth.
Connect with Michelle
www.michellepascoe.com
/ michellepascoe
/ michellepascoevip
/ michelle.pascoe
/ @michellepascoe
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Monday Aug 25, 2025
Monday Aug 25, 2025
Mastering Difficult Conversations: A Playbook for Leaders
with Mark McPherson
Are you dealing with workplace drama that’s draining your time, energy, and patience? You’re not alone.
In this episode of Marc Haine Live, we dive into one of the biggest leadership challenges—handling difficult people and mastering tough conversations. Whether it’s an underperforming employee, a toxic team member, or someone who turns every conversation into a battle, avoiding the problem is costing you more than you think.
This episode focuses on the power of showing great kindness in all aspects of life, sharing valuable life lessons and promoting community spirit. Learn how to be a positive influence and create teachable moments through empathy and compassion. Discover the impact of kindness is universal and how it can transform your interactions at work and beyond.
About Mark (McPherson)
Mark is the creator of the Workplace Performance Blueprint, Real Life Rehearsals and Personal Conversation Scripts. He helps you combine the Verbal, Vocal and Visual Codes of Communication to Cultivate Best Practice Behaviour, Master Tough Conversations and Deal with Difficult People.
This gives you a team which performs well and is highly productive. It means you finish each day holding your head up high and go home relaxed. Mark’s been a Science Teacher, Lecturer in Behaviour Management, Senior Education Officer in Drug and
Alcohol and Sexual Health, Team Leader in NSW Police, and a researcher, instructional designer, trainer and coach. Mark has formal undergraduate and postgraduate qualifications in Science, Health, Education and Psychology.
Connect with Mark
markmcpherson.com.au
/ markmcpherson1
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Monday Aug 18, 2025
Monday Aug 18, 2025
Stop Sabotaging Your Success
with Mitch Weisburgh
Is your brain sabotaging your success? You’re not alone—and it’s costing your business big time.
Quitting, blaming, lashing out—these aren’t just bad habits. They’re expensive reactions rooted in how we’re wired. In this episode of Marc Haine Live, I sit down with Mitch Weisburgh—author, educator, and expert on MindShifting—to explore how our brains react to stress and how we can train ourselves (and our teams) to respond more intentionally, especially when the pressure is on.
We’ll unpack the surprising science behind why grit might be overrated, why survival instincts derail our best intentions, and how everyday leaders can use simple mindset tools to foster resilience, focus, and collaboration.
🎧 Whether you’re facing a tough conversation, a stubborn team, or just trying to get through Monday without flipping a table—this episode’s for you.
🔗 Get free resources and Mitch’s newsletter at MindShiftingWithMitch.com
📘 Grab the book: MindShifting: Stop Your Brain from Sabotaging Your Happiness and Success
💬 Leave your thoughts in the comments—what’s YOUR biggest mental block as a leader?
About Mitch
Mitch Weisburgh is an educator, author, and speaker who has spent decades helping people unlock their potential. After witnessing how individuals often get stuck in limiting mindsets—whether in education, leadership, or personal life—he developed a practice called MindShifting.
Drawing from cognitive science, lived experience, and real-world application, Mitch’s MindShifting framework teaches people to reframe their thinking, confront unproductive narratives, and replace them with clarity and action.
Today, through books, speaking engagements, and online learning, Mitch helps others shift their thinking—and their lives.
Connect with Mitch
MindShiftingWithMitch.com
Newsletter: mweisburgh.substack.com
LinkedIn: / mweisburgh