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Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.
Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.
Episodes

Monday Mar 29, 2021
What is the Price for Incivility? with Ruth Sirman
Monday Mar 29, 2021
Monday Mar 29, 2021
Conquering the demons before the demons conquer your business.
with Ruth Sirman
As a leader what is your role when there is incivility or bad behaviour in the workplace?
🛎 In this episode
Workplace consultant and mediator, trainer and speaker, Ruth Sirman talks about our role as leaders and what we need to do in order To mitigate the effects of instability in the workplace.
Download a copy of the workplace audit: ruthsirman.com/CultureofCondoning
ABOUT RUTH
Ruth Sirman has been helping people resolve conflicts for more than 25 years with a focus on helping organizations turn toxic work environments into places where people want to come to work. Her specialty is complex, multi-party interventions in groups and organizations - often succeeding where others have failed. Her ability to relate to people, her frankness and insight and her ability to ask the tough questions and manage difficult dynamics have helped client groups work to regain control over their lives and their workplaces.
She customizes strategies to help groups get to the root of the problems they are facing based on her knowledge, training and experience in science, Alternative Dispute Resolution/mediation improvisation and turkey farming, Her objective in life is to help people learn to manage the tough situations they create – and live to tell about it! Ruth holds a BSc. Integrated Sciences, is an International Mediation Institute Certified Mediator and is a member of Mediators Beyond Borders, ADR Canada, The Canadian Association of Professional Speakers, the Canadian Ski Patrol and just for fun a Paddle Canada Sea Kayaking Instructor.
Connect with Ruth
(613) 599-8177
TW:Â @canmediate
FB:  https://www.facebook.com/Canmediate​
LI:Â Â Â www.linkedin.com/in/ruthsirman
#WorkplaceIncivility​ #MarcHaine​ #Safeatwork
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Sunday Mar 21, 2021
Sunday Mar 21, 2021
How to Enhance Your Team's Commitment and Performance
with Jean Howard
Key Performance Indicators (KPIs) have been the gold standard for measuring operational excellence.... But without the other KPI, Key People Indicators, operational excellence can't be maintained.
🛎 In this episode
Business Consultant and Transition Coach, Jean Howard talks to Marc about what it takes to build your people into your strategic plans.
Connect with Jean
Book a 30-minute free call to explore your “traditional” Key Performance Indicators or to explore creating Key Personnel Indicators https://www.123bestpeople.com​
LI:   https://www.linkedin.com/in/jeanahoward/​
FB:   https://www.facebook.com/Gryphon-Flet...​
TW: @gryphon_jh
#MarcHaine​ #OperationalExcellence​ #PeopleFirst​
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Monday Feb 22, 2021
The Five Emotional Experiences you Need to Create Loyalty
Monday Feb 22, 2021
Monday Feb 22, 2021
The Loyalty Equation
with Marc Haine
Loyalty is a tough nut to crack.
Some believe they are owed loyalty, others believe it is earned.
🛎 In this episode
Marc takes us through the five emotional experiences you need to create and support to help you build the brand loyalty you need.
The ADORE Framework
- Attentive
- Devoted
- On Fire
- Relatedness
- Establish Trust

Sunday Jan 17, 2021
Sharing Your Knowledge Builds Trust for Your Brand with Liz J. Springer
Sunday Jan 17, 2021
Sunday Jan 17, 2021
Share Your Knowledge to Get Noticed and Build Loyalty
with Liz J. Springer
Today, video needs to be a part of your marketing strategy.
🛎 In this episode
Innovation Strategist, Liz J. Springer talks about the value of video and what needs to be reflected in your online digital presence.
ABOUT LIZ
Liz J Springer is an Innovative Strategist specializing in business strategy and video marketing techniques and her industry experience spans over 15 years. She is a 2-time author, a national and international speaker and she has her own podcast show Innovators Influence and a video marketing agency. She recently came in 2nd place out of 66 speakers in the US last month as the most voted for and booked speaker in business.
Liz has recently created a portal for accountants and an online training platform for coaches and trainers during lockdown and now helps entrepreneurs, coaches, trainers, health therapists, speakers and authors to create their message using the power of video and automate their sales funnel and bring their expertise online.
Connect with Liz
mystrategiesforgrowth.com
LI:Â https://www.linkedin.com/in/liz-j-springer-b83b2813/
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Sunday Jan 10, 2021
Manifesting the Future You Desire - Brenda Trott
Sunday Jan 10, 2021
Sunday Jan 10, 2021
Emotional Freedom Techniques and Practices to Help you Overcome What's Holding You Back
with Brenda Trott
It is so easy, when you are going through a tough time, to fall back on stories, convince yourself you suck, or start blaming the world around you. But there are other ways to deal with what's holding you back.
🛎 In this episode
The "Make Money in Your Sleep Girl," Brenda Trott will talk about strategies to help you understand how your past plays with your present and how you can overcome your stories to not only survive, but thrive in today's world.
Author of several “how-to” media marketing books and nominated the best Social Media Strategist in Houston, Brenda Trott is often called upon by ABC radio and other media venues to chime in on the ever-changing online world. She offers classes and consulting for do-it-yourself marketers and those who are ready for less ebb and more flow in their business income.
Connect with Brenda
Take her free survey at http://FinallyFinanciallyFree.me
YT: https://www.youtube.com/user/brendatrott
#MarcHaine #ReprogramYourProgram #Selfcare
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Saturday Jan 02, 2021
The 7 Step Formula for Responding to Online Reviews
Saturday Jan 02, 2021
Saturday Jan 02, 2021
How to Respond to Online Reviews
with Marc HaineÂ
Online reviews can be brutal. Keyboard warriors think nothing of trashing businesses who let them down. But it's how we respond that makes all the difference.
🛎 In this episode
Marc shares 7 steps to respond to bad online reviews that is values-based and customer-centric.
#MarcHaine #SocialMedia #Marketing #Dealingwithdifficultpeople
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Friday Jan 01, 2021
The What and Wherefores of Incorporating Your Business with Shawn Gander
Friday Jan 01, 2021
Friday Jan 01, 2021
Getting the 411 on Business Incorporation
with Shawn Gander
Most people are really great at what they do but don't have a clue when it comes to accounting, taxes and legal structures, nor how they can leverage benefits in their favour.
🛎 In this episode
Shawn Gander, CPA / CMA will discuss the ins and outs of incorporating your business and how you can pick up the knowledge you need to make a proper decision.
ABOUT SHAWN
Born and raised Albertan, Shawn has over 10 years of business & accounting experience, including working for publicly traded companies and a national accounting firm.
He loves to help small business owners reduce their accounting headaches so that they can focus on what's important to them.
Shawn spends most of his time outside of work with his wife and two daughters. He enjoys snowboarding, cycling, camping and a variety of other hobbies.
Connect with Shawn
Check out Shawn's free, easy-to-follow, checklist https://simplifyaccounting.ca/incorporating-in-canada-free-incorporation-checklist/
FB: https://www.facebook.com/Simplifyaccounting/
LI: Â https://www.linkedin.com/company/28375508/admin/
#MarcHaine #Incorporating #YourBusiness
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Saturday Dec 26, 2020
These Steps Will Stop You from Trading Time for Money with Yvonne Weld
Saturday Dec 26, 2020
Saturday Dec 26, 2020
It's Time to Go From Business Ownership to Entrepreneurship
with Yvonne Weld
Is your business dependant on you making ALL the decisions?
Does your phone ring off the hook when you take a day off, or, go on a vacation?
When you are not at work, does your business keep you awake at night?
If you're like most business owners, you may be challenged to answer those questions with anything other than a sobbing, "YES!" But there is help.
🛎 In this episode
Business strategist, Yvonne Weld will talk about how business owners can stop trading time for money, find a better work/life balance and build a healthier cashflow AND have a secure crisis management plan.
ABOUT YVONNE
Yvonne Weld is the owner of The Weld Group Inc and helps what she calls “accidental entrepreneurs” to navigate the entrepreneurial world. She shows them how to stop trading dollars for hours, find work/life balance, and build a healthier cashflow.
Typically, her clients come to her to learn how to get off the hamster wheel so they can stop disappointing their family, build a business that allows them to take vacations, enjoy family time, continue to make money, and live the lifestyle they deserve.
Yvonne has been married to her high school sweetheart, Kevin for almost 30 years and they have a son Brennan who also works with Yvonne in her business. She enjoys spending time in nature and loves to go camping, hiking and enjoy campfires in her backyard.
Connect with Yvonne
LI:Â Â Â https://www.linkedin.com/in/yvonneweld/?originalSubdomain=ca
TW:Â @yvonneweld
FB:Â Â https://web.facebook.com/yvonne.weld?_rdc=1&_rdr
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Thursday Dec 17, 2020
Adapt and Adopt during COVID-19 to help your business survive with Rony Pawar
Thursday Dec 17, 2020
Thursday Dec 17, 2020
Adapting and Adopting during Covid-19
with Rony Pawar
As COVID-19 rages on, what do you need to weather the storm and get ready to reopen?
Some businesses are still paused, others suffering through modified operations, while others are on the brink of closing for good.
🛎 In this episode
Magnum Growth business consultant Rony Pawar talks to us about what operators can do right now to get through Covid, and prepare for a relaunch.
Connect with Rony
Check out Rony Pawar's book, Size Does Matter: Grow Your Business, Thinking Big at http://sizedoesmatter.biz/.
Purchase your copy at Amazon.ca (https://amzn.to/2SDGwDt) and Amazon.com (https://amzn.to/2SAgCAH).
Contact Rony at ronyp@magnumgrowth.biz

Friday Dec 11, 2020
Humour in the Workplace is Serious Business with Michael Kerr
Friday Dec 11, 2020
Friday Dec 11, 2020
How to Stop Being a Soul-Sucking Workplace
with Michael Kerr
Your business' culture is your #1 competitive advantage. But having a great workplace doesn't happen by accident. A great workplace is intentionally designed.
🛎 In this episode
Researcher, author and Canadian Hall of Fame Speaker, Michael Kerr, will uncover the secrets of how culture drives your success. Is it important to have humour and play at work? Does it drive customer engagement and satisfaction?
Well, you'll have to press play to find out.
ABOUT MICHAEL
Michael Kerr is a Canadian Hall of Fame speaker who, in pre-pandemic times, travelled the world researching, writing, and speaking about inspiring workplace cultures, inspiring leaders, and businesses that leverage their humour resources to drive outrageous results!
Michael’s ideas on building inspiring workplaces have been featured in hundreds of publications worldwide, including Forbes, Fast Company and Business Insider, while his Inspiring Workplaces blog has been listed as one of the top-30 workplace blogs in the world. He is also the creator of the Culture Leadership Academy (https://mikekerr.com/culture-leadership-academy-online-course-and-membership-site/), one of the most comprehensive culture leadership online programs available.
Michael's last three books available here: https://mikekerr.com/category/online-store/
The Jerk-Free Workplace: How you Can Take the Lead to Create a Happier, More Inspiring Workplace
Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard and Train New Employees to Live Your Culture Out Loud
The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank
Connect with Michael
LI:Â https://www.linkedin.com/in/michaelkerr3/
YT: https://www.youtube.com/channel/UCeaRB1AE5C_RWBjK87wwRYg
