Experience Leadership - The Small Business Podcast

How to Market Your Business: The Problem with Prospects with Marc Haine

"Build it and they will come" is the Biggest Lie

with Marc Haine

To attract your ideal customer you need a strategy to overcome the 4 categories of prospects.... the people who you don't know exist.

🛎 In this episode

Your host, Marc Haine, will uncover the 4 types of prospects you have in your business, and what you need to do to help them evolve into your paying customers.

If you are an event planner or know of someone who could use Marc's message, please endorse and share this podcast.

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Guiding Your Teams to Promote Your Business with Andrea T. Edwards

Leveraging Social Leadership to Build Trust and Build Engagement

with Andrea T. Edwards

If we learned anything during the pandemic, it's that "Normal" is a setting on a dryer.

We've been adjusting, reinventing and pivoting for two years–Now our customers are demanding more... They need to trust the people they do business with.

🛎  In this episode

The Digital Conversationalist, Andrea T. Edwards will uncover some key strategies to empower your team to delight and enthrall your customers, leveraging their voice on Social Media.

 

ABOUT ANDREA

Andrea T Edwards, CSP, The Digital Conversationalist, is a globally award-winning B2B communications professional, who works with the world’s largest companies on the transformation needed to maximize business growth in our digital future. 

A change agent, provocateur, author, passionate communicator and social leader, Andrea is all about helping businesses understand how they can empower employees to delight customers, grow personal career opportunities and build brand success. 

Andrea’s book – Uncommon Courage – is a deeper reflection on life, plus an invitation to courage, so we can tackle the biggest issues the world is facing, together. 

Her first book ‘18 Steps to an All-Star LinkedIn Profile’ is on two Book Authority’s listings as the ‘100 Best LinkedIn Books of All Time’ and ‘22 Best New LinkedIn eBooks To Read In 2021 and 2022.’

 

Connect with Andrea

https://uncommon-courage.com/
LI:    https://www.linkedin.com/in/andreatedwards/
FB:  https://www.facebook.com/groups/uncommoncourageaninvitation
IN:   https://www.instagram.com/uncommonandrea/
TW: https://twitter.com/AndreaTEdwards
YT:   https://www.youtube.com/c/AndreaTEdwards
Listen to her Podcast

Her book Uncommon Courage, An Invitation is available on Amazon 

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How to Use a Growth Mindset to Lead Your People with Rick Denley

Getting People Past the Barriers to Growth

with Rick Denley

It's no secret that we've seen unprecedented levels of change. For two years, business leaders have had to reinvent, pivot, and reestablish not only their business and business models, but they've also had to learn new skills and develop new capacities.

🛎 In this episode

Leadership Expert, Rick Denley will discuss what leaders need to do to adapt to the changing leadership landscape, leveraging technology, generational diversity and the current economic factors.

ABOUT RICK

Rick understands the challenges business leaders and top performers face because he’s been in the fight like them!

Rick is a leadership expert and speaker who combines strong mentoring skills along with coaching tactics with real-world knowledge and experience to assess required individual and organizational change that assists people and companies in punching through their growth ceilings.
Rick’s background includes a successful career that has spanned several decades and seen him lead Canadian divisions for multinationals based in Japan (Matsushita Group), France, (Schneider), USA (Emerson), and Germany (Phoenix Contact). Rick took this success and its learnings and ‘Reinvented Himself’ as an entrepreneurial speaker to be able to help more people and companies exceed their growth goals through strong leadership.

Rick is:

1. The #1 Best Selling author; Reinvent Yourself! , co-author in Dynamo Diaries 2.0, and many articles on growth and leadership.
2. Keynote speaker; Reinvent Yourself, Leadership Your Way, Evolution of the Customer, Selling 2.0
3. Undefeated amateur fighter – Ricks' philanthropy efforts in raising awareness and funds towards cancer research, helping those with Cancer to flat out beat cancer!

Rick gets to know every client’s business and customizes all keynote presentations and workshops to create alignment that makes an immediate impact.

Rick shares original research on sales and leadership trends and blogs regularly on business performance.

A speaker, advisor, mentor, coach, leader, facilitator and fighter.

Connect with Rick

www.rickdenley.com
LI: https://www.linkedin.com/in/rickdenley/
IN:  https://www.instagram.com/denleyrick/

Check out his book: Reinvent Yourself https://rickdenley.com/book

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Using the 8 Magical Steps to Uncover and Strategically Respond to Problems with Marc Haine

Uncover and Deal with the Root Cause of Any Issue

with Marc Haine

All too often Managers and business operators don't dig deep enough into problems. 

🛎. In this episode

Customer Experience Expert, Marc Haine will uncover the 8 Steps to effectively and strategically deal with virtually any issue.

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Elevate Your Business and Personal Brand Presence with Suzanne Tulien

You are your brand. What does that say about your business?

with Suzanne Tulien

Small businesses can struggle with defining their brand. But from the get-go, your brand is defined the minute you are involved. 

🛎 In this episode

Brand Clarity Expert, Suzanne Tulien takes us behind the scenes and pulls back the curtain on how your personal brand defines your business, how you can leverage your uniqueness to differentiate yourself in your market.

ABOUT SUZANNE

Like you, Brand Clarity Expert, International Speaker, and Author, Suzanne Tulien notices the variety of creative ways people are ‘branding’ themselves both consciously and unconsciously. 

But, is a successful brand the result of powerful marketing? When the hype subsides, what keeps a good brand going strong? What is the real secret to consistent brand growth and advocacy?

With over two and a half decades of strategic communication, employee brand engagement, and internal brand development, Suzanne’s inside-out brand-building strategy creates the clarity and actions necessary for her clients to drive consistency, distinction, and advocacy long-term. Because her Brand DNA approach is radically different, she is paving the way companies and personal brands elevate their value position and actually reduce marketing costs while growing market share.

Suzanne is:

1. Co-founder of The Global Institute for Inspiration in 2011 and helped create the ‘Most Inspiring Companies Report’. 
2. International speaker and certified trainer. She thrives in front of live audiences and in virtual environments.
3. Author of The 6 Myths of Small Business Branding and co-author of Brand DNA; Uncover Your Organization’s Genetic Code to Competitive Advantage, also published in China and her newest book; Personal Brand Clarity, Identify, Define & Align to What You Want to Be Known For. She is helping to pave the transformational highway to grow by conscious, strategic design; not by DEFAULT! 

Connect with Suzanne

suzanne@brandascension.com
www.BrandAscension.com
LI:   https://www.linkedin.com/in/suzannetu...
FB:  www.Facebook.com/brandascension
IN:  www.instagram.com/brandascensionconsulting
TW: www.twitter.com/suztulien
YT:  https://www.youtube.com/channel/UC0Xr... sriW9BYIhQuQ0g

Get Suzanne's newest book, Personal Brand Clarity, Identify, Define & Align to What You Want to Be Known For (https://amzn.to/2ZJkXoN)

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How to Boost Awareness to Create the Positivity Your People Need with Suzanne Taylor-King

Embracing Personal Mental Fitness

with Suzanne Taylor-King

Miscommunication, conflict, bad feelings. Normal, natural occurrences that happen every day. But left unchecked, these situations escalate to create toxic work environments.

🛎 In this episode: 

Mental Performance Coach, Suzanne Taylor-King breaks down the skills leaders need to recognize, diagnose and tackle the root causes of today's reactionary leaders.

ABOUT SUZANNE

Suzanne has condensed 35 years of experience/study in exercise, nutrition, holistic living and delivers it in a 16 step process for living your best life. This practical approach to wellbeing can be delivered be within the containers of coaching, workshops or seminars for individuals and corporations.
 
Suzanne is:

1. Described as an "authentic connector, hilarious inspirational thought leader" sharing personal stories, triumphs, struggles with science and research-backed content and the modern tools that you can implement in real life!! 
2. A technology wizard, and a master certified coach (10,000 + hours) with a unique coaching background and a genuine interest in seeing others succeed. Since 2009, Suzanne has supported entrepreneurs, practice owners and leaders to grow personally and professionally. 
3. A competitive athlete, 20 years as a Dental Hygienist, and studied positive psychology, the neuroscience of habits, nutrition and personal wellbeing. She takes coaching to the next level for her clients. This combination of NLP, Positive Psychology, Emotional Intelligence, High-Performance Habits, Ancient Wisdom & Modern Tools now known as the Taylord Method has been dubbed the "secret weapon" for entrepreneurs. 

Services Offered:

• Life Coaching based in Positive Psychology
• Mental Fitness & Emotional Intelligence Training
• High-Performance Coaching-Habits, Nutrition, Exercise, Mindset
• Taylord Sales Method
• Workshops & Speaking for Networking Groups, Chambers and Masterminds

Find out your PQ (positive quotient) how positive/negative your brain thinks on a moment to moment basis, plus schedule a complimentary invite-only coaching session.

Connect with Suzanne

https://www.idealab4entrepreneurs.com/pq
https://www.suzannetaylorking.com
FB:  @Suzanne Taylord Coaching
LI:   @Suzanne Taylor-King
TW: @suzanne_coach

#HealthyWorkplace #LeadingWithKindness #ExperienceLeadership

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3 Core Strategies for an Emotionally Balanced and Happy Workplace with Vivian Cobb

Keeping an Emotionally Balanced and Happy Workplace

with Vivian Cobb

Leaders typically think of empathy, resilience, kindness, communication, and other so-called touchy-feely skills as the soft competencies that are not always a high priority in the management scheme of things. 

As companies struggle in a climate of high turnover, employee burn-out, and retaining top talent, softer skills awareness is an increasing strategy to creating happier teams and healthier workplace cultures. 

🛎 In this episode

Emotions Advocate Vivian Cobb will uncover how embracing the emotional side of employees is critical to the adaptability of organizations in these challenging times.  We will be discussing Three Core Competencies Managers and leaders need to create a balanced and healthy workplace.

ABOUT VIVIAN

Vivian Cobb has an extensive range of entrepreneurial adventures under her belt.  Most notably, owning a successful video and film production company in Dallas for 12 years, owning her own real estate brokerage company in Colorado Springs for almost 20 years, and her most recent entrepreneurial endeavor, Vivian Cobb Speaking, which she started in 2018.  

Here she brings all her experiences, storytelling talent, and vibrant personality to the stage as an inspirational speaker.  Vivian is a natural storyteller, who weaves engaging tales from her own life into inspirational life lessons. Having leveraged these lessons for her own personal and professional success and resiliency, her mission is to inspire others to find the same self-sufficiency, and honest acceptance of life’s realities. She is a TEDx speaker, a Distinguished Toastmaster, and a TEDx Speaker Coach. 

Vivian is also an Emotions Advocate, understanding how important it is to embrace emotions rather than hiding from them.  This role evolved through her extensive personal and business challenges, which she affectionately calls “the gifts” that have transformed her.

Connect with Vivian

www.viviancobbspeaking.com

LI: https://www.linkedin.com/in/viviancobbspeakingandrealestate/

YT:  https://www.youtube.com/channel/UCBwnGvxxy34v9TaaibsWjfQ

FB:  https://www.facebook.com/vivian.cobb.9

 

#HealthyWorkplace #LeadingWithKindness #ExperienceLeadership

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Effective Leadership Fundamentals for Your Remote and Hybrid Work Teams with Marc Haine

How to Effectively Lead Your Remote and Hybrid Work Team

with Marc Haine

Leading was tough before the pandemic. Now with teams working from home and working in place, COVID-19 is challenging every aspect of our leadership competency.

🛎. In this episode

Marc shares some strategies to help leaders navigate the challenges ahead.

Do you belong to an association, or know someone that belongs to an association that could use Marc's message in an upcoming event? Reach out to Marc at Marc@MarcHaine.com.

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How to Create Freedom on the Job by Reckoning with the Tension with Tildet Varon

Grow Your Business, Not Your Stress

with Tildet Varon

Trees need wind and foul weather to grow big and strong. Adversity challenges us to grow, learn and adapt. But When is it too much?

🛎. In this episode

Inner Mastery Specialist and Stress Mastery Educator, Tildet Varon uncovers how we can add a lens to stress, to see it differently and identify the warning signs before the bow breaks.

ABOUT TILDET

Tildet, an inspirational speaker and business coach, is fiercely committed to guiding leaders and human-centric organizations to achieving success, increasing their productivity and max­i­mizing their potential.

She has spoken to a variety of audiences ranging from start-ups to nonprofits to Fortune 500s, helping with issues such as loss of engagement, ineffective com­mu­ni­ca­tion and increased stress. As a result of working with Tildet, staff and leadership become more inspired, engaged, and empowered.

Tildet has paved a multidimensional and highly effective path to transformation. She integrates the knowledge gained by starting and running three successful companies, by having a degree in pharmacy, and by achieving expertise in the famed Demartini Method of human behavioral work.

Tildet is a:

1. Certified Stress Mastery Educator
2. Diplomate of the American Institute of Stress (AIS)
3. Professional Member of the National Speakers Association (NSA)

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Knowing Your Customers will Get them Excited to do Business With You with Marc Haine

Getting to Know Your Customers Deeply

with Marc Haine

The more you know about your customers, the better you can serve them, engage them and excite them.

We think we know our customers. We think we know what they want, and what they need. After all, they are our customers.

So why do they leave? Why do you see them at your competition? Is it because of price?

🛎 In this episode

Marc uncovers some shocking statistics about what we know (and don't know) about our clients.

He discusses what Customer Lifetime Spend is, versus, Customer Lifetime Value, and some key strategies you can use to engage and retain customer loyalty to your brand.

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