Experience Leadership - The Small Business Podcast

Is Financial Literacy the Key to Long-Term Employee Loyalty? with Steve Bridge

Is Financial Literacy the Key to Long-Term Employee Loyalty?

with Steve Bridge

Get ready for an insightful episode of "Marc Haine Live" as your host, Marc Haine delves into a fascinating conversation with special guest Steve Bridge. In this thought-provoking episode, they explore the question on everyone's minds: How does financial literacy impact my company and my employees?

In an era where financial stress can hinder productivity and job satisfaction, Marc and Steve share strategies, personal anecdotes, and expert insights on how organizations can empower employees through financial education. By arming individuals with the knowledge and skills to navigate their financial lives effectively, companies can foster a culture of financial well-being that increases loyalty and commitment.

🛎  In this episode

Marc and Steve challenge conventional wisdom and share success stories of organizations implementing impactful financial literacy programs. Learn how to inspire your workforce, reduce financial stress, and cultivate a stronger bond between employees and your organization.

ABOUT STEVE

Steve Bridge is a seasoned financial professional with a deep passion for personal finance and financial literacy. For almost a decade, he has been helping clients make informed decisions about their money, providing personalized advice on investment strategies, budgeting, and wealth management. Steve's commitment to financial education extends beyond his clients, as he actively conducts workshops, delivers presentations, and shares his expertise through various media outlets.

With a warm and approachable demeanor, Steve Bridge is known for simplifying complex financial concepts and empowering individuals to take control of their financial futures. He combines his technical expertise with a genuine desire to help others, ensuring that his clients optimize their financial resources and achieve long-term stability. Through his unwavering dedication to improving financial literacy, Steve continues to make a lasting impact on the lives of individuals and families, guiding them toward their financial goals with confidence and expertise.

 

Connect with Steve

https://moneycoachescanada.ca/about/steve-bridge/

LI:    https://www.linkedin.com/in/moneycoachsteve/

TW: https://twitter.com/SteveMoneyCoach

FB:   https://www.facebook.com/stevebridgemoneycoach

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Unleash Your Team’s Full Potential: Conquer Overwhelm, Boost Productivity, and Stay Focused with Linda Edgecombe.

Get Fired Up and Ready to Shift

with Linda Edgecombe

Absenteeism, engagement and retention issues.... symptoms of a much bigger issue. And the cost to the bottom line is massive.

🛎  In this episode

Resiliency Expert, Motivational coach and Proud Disruptor of the Status Quo, Linda Edgecombe will pull back the curtain on what these symptoms mean, and how you, as a leader can address them.

 

ABOUT LINDA

otivational Speakers in the World by hunger2succeed resources.

She has been inducted into the Speaker Hall of Fame. Linda is A mother of 2 and wife of one. Featured in the Wall Street Journal as an Expert in Shifting Peoples's Perspectives on their work and home life.

She is the author of several books, including: “Breaking Busy - Finding Peace in the Chaos”,   “Shift or get off the pot - simple truths about getting a life” 
Quick shift - The busy person’s guide to getting their life back,” and has been invited to speak across the globe, inspiring people to simply “choose a slice of the planet”. She has been presented with the Humanitarian of the Year Award, twice in the last 4 years.

Linda's message is as welcome as a good belly laugh and as profound as an honest look in the mirror.

Connect with Linda

LI:    https://www.linkedin.com/in/linda-edgecombe/
IG:   @lindaedgecombe
FB:   https://www.facebook.com/lindaedgecombemotivationalspeaker
TW: @lindaedgecombe

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Say Goodbye To Cultural Dissonance: Here’s How To Unlock Your Talents And Excel! with Warren Barry

Uncovering the Secret to Solving Your Talent Problem!

with Warren Barry

Wherever there are people, there are people problems. 
Not having the right people in the right positions, and working within their zone of genius is killing your business.

🛎 In this episode

The Purveyor of the Pond, Culture Expert Warren Barry will spotlight the silent killer of your business - Cultural Dissonance. We will be discussing what it is, how to spot it and what to do about it.

ABOUT WARREN

After being an entrepreneur, and working in medicine for 30 years, he made a connection between the mind, body, performance, and what makes people healthy and happy at work, or not.  Having that experience for himself, and always being an odd duck, he decided to leave the nest and help other entrepreneurs and business owners discover their golden pond. 

Connect with Warren

www.instinctivesolutions.ca
LI:  www.linkedin.com/in/warrenbarry
FB: www.facebook.com/warren.barry.5
FB: www.facebook.com/PurveyorofthePond 

 

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Uncovering the Leadership Blueprint: Find Out What Leadership REALLY Means to YOU! with Kelly Vaillancourt

Walking Your Talk as a Leader

with Kelly Vaillancourt

How can you walk the talk when you don't know what your talk is? When you lack clarity on your definition of leadership, you miss out on representing your actual values - your leadership style becomes incongruent with those values.

🛎  In this episode

Leadership coach, Kelly Vaillancourt will pull back the curtains on what it takes to define leadership for yourself and how it can help you lead with your life's purpose, in sync with your values and aspirations.

ABOUT KELLY

Kelly Vaillancourt is a Registered Respiratory Therapist in Ontario.  She is a leadership coach and a member of the International Coaches Federation.   A few years ago Kelly started working with a leadership coach and one day the coach said I think you want my job.  Two weeks later Kelly started her coaching journey and has been on it ever since. 

Kelly has held various leadership roles within the healthcare sector including Emergency Departments, Critical care, medicine, outpatients and palliative care.  She currently works part time as a Site Administrative Manager and opened her own coaching business called Momentum Leadership Coaching.  

Kelly loves supporting others in their journey to become the great leaders they were meant to be.  

For fun, Kelly likes to spend time with her family and friends.  She can be found roller skating on Thursday nights with her youngest daughter Erika.  Friday nights are pizza and movie nights with her family.

Connect with Kelly

www.momentumleadershipcoaching.com  
LI: https://www.linkedin.com/in/kelly-vaillancourt-091a541b/

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Respectful Language: How to Write Policies That Treat Your Employees Like Adults with Lewis Eisen

The Art of Regulating Adults: How to Write Policies That Induce Grown-Up Cooperation Rather than Childlike Resistance

with Lewis Eisen

Whether set down in formal policies or posted on signs, too often a company’s rules sound like they were written by angry parents talking to naughty children. Your employees respond to that tone of voice with resistance and high turnover and your potential customers just turn away. These responses both increase costs and reduce profits.

🛎  In this episode

The leading professional authority on the use of respectful language in corporate policies, Lewis Eisen puts a spotlight on how to shift their policy writing culture from confrontational to cooperative.

ABOUT LEWIS

Lewis Eisen has worked as...
• a lawyer
• an IT manager
• a business consultant
• an Information Management specialist, and • a government policy writer.

He now combines them all to show organizations how to shift their policy writing culture from confrontational to cooperative.

He is the author of the international best-seller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives, now in its 3rd Edition, and his approach to policy drafting is used by organizations across North America and in Europe.

Connect with Lewis

https://lewiseisen.com/
LI:   https://www.linkedin.com/in/lewiseisen/
IG:  https://instagram.com/lewiseisen/
YT: https://www.youtube.com/@lewiseisen

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Revolutionize Your Leadership Strategy with these Amazing ”Rockin’ Remote” Tips!

Keeping Your Staff Through Driving a Flexible Workplace Culture

with Dr. Laura Hambley

Leaders making unilateral decisions to force staff back to the office is causing some to lose their best people and the knowledge that leaves with them.

🛎 In this episode

Organizational Psychologist Dr. Laura Hambley pulls back the curtains on what leaders need to do drive a flexible workplace culture that keeps the brilliance working within their zone of genius.

ABOUT DR. LAURA

Dr. Laura Hambley is:

1. Organizational Psychologist
2. Keynote Speaker
3. Business Leader
4. Author
5. Podcast Host

She is a sought-after thought leader on workplace psychology and career development in Canada, with 22+ years of experience providing organizational consulting and developing leaders in Canada and internationally. Dr. Laura is a thought leader on the evolution of work and understands the intersection of business and people.
 
Dr. Laura’s areas of expertise include leadership, team, and culture development in organizations, remote/hybrid workplace success, and mental health/developing resiliency through turbulent times. She holds a Ph.D. in Industrial/Organizational Psychology from the University of Calgary, where she is currently an Adjunct Professor.

As a passionate entrepreneur, Dr. Laura has founded several psychology practices in Canada since 2009, including Work EvOHlution™, Canada Career Counselling, Calgary Career Counselling, and Synthesis Psychology.  She runs the podcast Where Work Meets LifeTM, where she interviews global experts on a variety of topics around wellness, career, and culture. 

Connect with Dr. Laura

www.drlaura.live
https://www.facebook.com/Dr.Laura.whereworkmeetslife
https://www.linkedin.com/in/drlaurahambley/
https://www.instagram.com/Dr.Laura__/

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Revealed: What Really Happens When You Take Your Sales To the Next Level! with Ron Story Jr.

Standardizing Your Sales Processes

with Ron Story Jr. 

Our typical sales processes have seen their day. 

🛎  In this episode

The man who talks to strangers, Ron Story Jr. will uncover the power of standardized sales processes, and steps you can take to become more efficient and profitable.

ABOUT RON

Ron Story, Jr., has been a full-time entrepreneur for over 20 years and has been instrumental in the creation, development and leadership of over 30 companies.

His corporate background includes sales management at insurance titans Allstate and Farmers Insurance.

Ron went from a struggling insurance salesman to becoming a self-made entrepreneur, now living in Medellin, Colombia.

He is the:

1. CEO and founder of FiveContacts a sales outreach company that helps companies install scalable cold outreach systems into their sales process
2. Author of a book titled "The First 100 Miles”, which challenges business owners to recognize the opportunities in front of them and offers practical ways to grow faster.
3. Entrepreneur, a starter and a fixer at heart who has learned many valuable lessons as an entrepreneur over the past two decades

Connect with Ron

www.ronstoryjr.com

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Navigating Uncertainty: How to Drive Decision Making for Long-Term Success with Sandeep Aujla

Playing Your Business' Long Game

with Sandeep Aujla

The power of decision-making within a crisis is difficult enough. But navigating the constant complexity and volatility of our economic environment while facing constant change head-on requires leaders who can play the long game.

🛎  In this episode

Executive Coach Sandeep Aujla uncovers the consequences of short-term thinking and reactive decision-making. In our discussion, Sandeep puts a spotlight on her Domino Strategy - a unique process for driving the long-game in driving your business forward.

ABOUT SANDEEP

Sandeep started her professional journey in managing operations for a large multinational. She pairs that business acumen with her training in Organizational Psychology to bring evidence-based decision-making to help business leaders navigate difficult situations and make high-stakes decisions with greater confidence. 

She prides herself in serving as a trusted Thinking Partner to many business owners of medium and large organizations in and around the Greater Toronto Area. 

Connect with Sandeep

Linkedin: https://www.linkedin.com/in/saujla/
Youtube: https://www.youtube.com/channel/UC894xolJhIndYv_as2oExbw

 

The 7 Essential Stories Charismatic Leaders Tell with Kurian Tharakan

The 7 Essential Stories Charismatic Leaders Tell

with Kurian Tharakan

Most organizations’ leaders have a very difficult time communicating the essence of their company and its products to their customers. 

🛎 In this episode

Sales and marketing strategist Kurian Mathew Tharakan takes us behind the scenes to uncover the seven stories you need to stand out in your market... Pickup the 7 story framework for powerful communications to allow anyone to move people and mountains.

Get Kurian's book:

https://www.amazon.com/Essential-Stories-Charismatic-Leaders-Tell-ebook/dp/B083JL4D44

Here is the Infographic for the book: https://www.dropbox.com/s/uavv5hi1u8izn1d/The%207%20Essential_Stories%20Infographic.pdf?dl=0

ABOUT KURIAN

Kurian Mathew Tharakan is the founder of the sales and marketing strategy firm StrategyPeak Sales & Marketing Advisors and a 27-year sales and marketing industry veteran. Mr. Tharakan is also the author of the Amazon Bestseller, “The 7 Essential Stories Charismatic Leaders Tell,” which details how anyone can move people and mountains with the power of story.

If you are Shopify Client, check out the Mercant Mastery course  https://merchantmastery.io/

Connect with Kurian

www.strategypeak.com
LinkedIn: https://www.linkedin.com/in/kuriantharakan/
Twitter: @KurianTharakan
email: kurian@strategypeak.com

 

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Dealing with Angry Customers and Turning them Into Brand Ambassadors with Marc Gordon

Effectively dealing with angry customers

with Marc Gordon

We are not going to make all our customers happy....either through warped expectations or a misdeed on our part; mistakes will happen. And when they do, what we do and how we do, will define our commitment to customer experience and service excellence.

🛎 In this episode

Customer Experience expert, Marc Gordon, will discuss how to handle angry and irate customers.

ABOUT MARC

Marc is an internationally recognized thought leader in the field of customer experience. With over 25 years of marketing and sales experience in a number of diverse industries, he has built a reputation for providing insightful concepts that are both innovative and effective.

As an award-winning keynote speaker, Marc has spoken for some of the world’s most respected companies, including Bausch & Lomb, Hilton Hotels, and Mondelez International. Marc is the only speaker in his field to have keynoted at the World Management Forum in Tehran, Iran.
 
Regularly featured on television and radio for his opinions, Marc has shared his thoughts on topics that include the boycotting of brands, customer service in the airline industry, and companies such as Facebook and Starbucks. Marc has been referred to as “Canada’s marketing superstar” by the Oprah Winfrey Network.

Connect with Marc Gordon

marcgordon.ca
LI: https://www.linkedin.com/in/marcgordondotca/
FB: https://www.facebook.com/marcgordon.ca
YT: https://www.youtube.com/channel/UCOoH8C6yo3lRtXTCpHg1IPQ?view_as=subscriber

 

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