The Hidden Cost of Ignoring Feedback Gaps with Brian Boyette

Save Money, Keep Customers: Fixing Broken Feedback Systems

with Brian Boyette

Are your surveys giving you real insights, or are you just guessing what your customers and employees think? 

🛎 In this episode of Marc Haine Live, we’re tackling one of the biggest problems businesses face today: capturing accurate human experiences to drive retention and revenue.

Stop making decisions in the dark. Learn how to harness cutting-edge tools to finally understand what your people need—and take action that drives loyalty, engagement, and profit.

📞 EXCLUSIVE OFFER:

 • Free 30-minute review of your feedback methods.
 • Tailored demo of RavenCSI for your business.
 • 3 months of free access to RavenCSI, including personalized support to create, deploy, and analyze surveys.

Take the survey for today's episode and see RavenCSI in action:  
https://cx.ravencsi.com/UgeGL

About Brian

Brian is the Founder/CEO of RavenCSI a SaaS survey platform and the CEO of Avior Group a business process improvement consulting firm.
Aerospace engineer for 21 years. Lean Six Sigma Master Black Belt for over 25 years
Owner of 2 businesses, as noted above
Father of 3 successful children (1 doctor, 1 owner Electrical Contracting, 1 cybersecurity programmer)
Former Cubmaster (7 years)
Professional Singer: Midlife Chryslers and Phaze 4 

Connect with Brian

  / brian-boyette  
X: @RavenCSIsurvey
Facebook: https://www.facebook.com/profile.php?...

About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932 

🗓️  https://meetwith.marchaine.com

• Marc@MarcHaine.com
• http://MarcHaine.com
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• YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.